Shipping Policy

Phabrika.com is committed to excellence, and the full satisfaction of our customers. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. phabrika.com also offers next day dispatch.

SHIPPING

Phabrika.com is committed to excellence, and the full satisfaction of our customers. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. phabrika.com also offers rush order option..

SHIPPING CONDITIONS AND SHIPPING MATERIALS

 We will always do our best to:

  • Ship your order as soon as possible
  • Make sure you receive your order in perfect state and form
  • Use as less shipping materials as possible, as long as this does not compromise the physical integrity of your goods
  • Design and use shipping supplies which you can then reuse after receiving your order

FREE SHIPPING

Phabrika offers free shipping on all orders above USD$ 50 to all territories in the United States of America, except for Hawaii, Puerto Rico, etc.

WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to provide  the correct  shipping address.  Please contact us immediately if you believe you have provided an incorrect shipping address.  We work fast, please keep this in mind.

UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to charges for re-shipping or restocking fees to be determined in every case.

50

SHIPPING TO PO BOXES

We do not like to ship to PO Boxes, however, if this is your desire, please that Phabrika has no control or responsibility over the deliverance of your order.  If you wish to ship to a PO Box address, you do so at your own risk.

LOST/STOLEN PACKAGES

Phabrika is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.

RETURN REQUEST DAYS

Please refer to our “Return Policy” here for more information.

OUT OF STOCK ITEM PROCESS

If the item you ordered is “out of stock” after you have placed your order, we will offer you a full refund.  We will also inform you of the number of days we expect the item to be available again.  You can choose to receive a full refund or to leave your order open until the item is back in stock. 

IMPORT DUTY AND TAXES

Phabrika is not responsible for any export or import taxes, or any other custom taxes or fees that result in the transportation of your package.

ACCEPTANCE

By placing an order on our website you have willingly accepted the terms described and explained on this Shipping Policy.

CONTACT INFORMATION

In the event that you have any questions or comments please reach us via the following contacts: Email - info@phabrika.com